Privacy Policy
We take your privacy seriously. This policy explains exactly how Skygo AI collects, uses, and protects your personal information.
01 Overview
Skygo AI (“we,” “our,” or “us”) operates as an AI-powered marketing agency serving clients globally. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our team.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms stated here, please discontinue use of our services immediately.
This policy applies to all users of our website and services, including clients, potential clients, and website visitors, regardless of their location.
02 Data We Collect
We collect several types of information in connection with the services we provide:
Information you provide directly:
- Full name and contact information (email address, phone number)
- Company name, job title, and business details
- Messages submitted via our contact or booking forms
- Project briefs, brand assets, and creative materials shared with us
- Payment and billing information (processed via secure third-party providers)
Information collected automatically:
- IP address, browser type, and operating system
- Pages visited, time spent on site, and referral URLs
- Device identifiers and screen resolution
- Interaction data such as clicks, scrolls, and form completions
Information from third parties:
- Social media profile information when you interact with our profiles
- Analytics and advertising data from platforms like Meta, Google, and LinkedIn
03 How We Use Your Data
We use the information we collect for the following purposes:
- Service delivery — to provide, manage, and improve the AI marketing services you have engaged us for
- Communication — to respond to inquiries, send project updates, and provide customer support
- Booking and scheduling — to manage discovery calls, client meetings, and project timelines
- Billing and payments — to process transactions and send invoices
- Marketing — to send relevant updates, case studies, and promotional materials (you may opt out at any time)
- Analytics and improvement — to understand how our website and services are used, and to improve them
- Legal compliance — to meet our obligations under applicable laws and regulations
We will never use your data for purposes incompatible with those stated above without your explicit consent.
04 Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
- Service providers — trusted third-party vendors who assist in operating our website and delivering services (e.g., hosting providers, payment processors, email platforms). These parties are bound by confidentiality agreements.
- Legal requirements — if required by law, regulation, or valid legal process (such as a court order or government request)
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
- Protection of rights — when we believe disclosure is necessary to protect the rights, property, or safety of Skygo AI, our clients, or others
All data sharing is conducted with appropriate safeguards in place to protect your privacy.
06 Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
- Client project data — retained for the duration of the engagement plus 3 years for business records
- Contact form submissions — retained for up to 24 months
- Marketing communications — retained until you unsubscribe or request deletion
- Website analytics data — retained for up to 26 months in aggregate, anonymized form
Upon expiry of the retention period, we securely delete or anonymize your data. You may request earlier deletion at any time — see Your Rights below.
07 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data (“right to be forgotten”)
- Right to restriction — request that we limit how we process your data
- Right to portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent — withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at contact@skygo.ai. We will respond within 30 days. We may need to verify your identity before processing your request.
08 Security
We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:
- SSL/TLS encryption for all data transmitted to and from our website
- Secure, access-controlled storage for client project files and communications
- Regular security audits and vulnerability assessments
- Strict internal access controls — only authorized personnel can access personal data
- Third-party payment processing through PCI-DSS compliant providers
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest practical standards of data protection.
09 Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@skygo.ai and we will promptly delete such information.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify active clients by email.
We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
Skygo AI — Data Privacy
contact@skygo.aiWe respond to all privacy-related inquiries within 30 business days.