Terms & Conditions

01 Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of Skygo AI’s website, services, and deliverables. Skygo AI is an AI-powered marketing agency (“Company,” “we,” “us,” or “our”) providing services globally.

By using our website or engaging our services — whether through a signed proposal, verbal agreement, payment, or any exchange of materials — you (“Client” or “you”) agree to be bound by these Terms. If you do not agree, please refrain from using our services.

These Terms apply to all visitors, clients, and users, including those accessing from outside Morocco. They are effective as of the date you first access our services.

02 Description of Services

Skygo AI provides AI-powered marketing services including but not limited to:

• AI Avatar Creation — development of photorealistic or stylized digital avatar personas for marketing use
• AI Commercials — production of AI-generated video content for advertising and promotional purposes
• AI Content Creation — generation of marketing copy, social media content, visual assets, and related materials
• Collaboration Services — brand partnership and campaign management with Skygo AI’s internal AI influencer profiles
• Consulting and Strategy — AI marketing strategy sessions, discovery calls, and roadmap development

The specific scope, deliverables, timelines, and fees for each engagement are defined in a separate written proposal or service agreement between Skygo AI and the Client. In the event of a conflict between these Terms and a specific service agreement, the service agreement shall take precedence.

03 Client Engagement & Responsibilities

To enable Skygo AI to deliver high-quality services, you agree to:

• Provide accurate, complete, and timely project briefs, brand guidelines, and materials as requested
• Designate a responsible point of contact for communication and approval throughout the project
• Review and provide feedback on deliverables within the agreed timeframes
• Ensure that any materials, logos, images, or content you provide to us are owned by you or that you have the rights to use them
• Comply with applicable laws and regulations in connection with your use of our deliverables

Delays caused by the Client’s failure to provide required inputs, feedback, or approvals may result in project timeline extensions and/or additional fees, which will be communicated in advance.

04 Payment Terms

Unless otherwise agreed in writing:

• A 50% deposit is required before any project work commences
• The remaining balance is due upon delivery of final files or project completion
• Invoices are payable within 14 days of the invoice date
• Late payments may incur a monthly late fee of 2% on the outstanding balance
• All prices are quoted in the currency specified in the proposal and are exclusive of applicable taxes

Skygo AI reserves the right to suspend or withhold delivery of work in the event of non-payment. Final deliverables, source files, and intellectual property licenses are released only upon receipt of full payment.

05 Intellectual Property

Client-owned materials: Any materials, logos, trademarks, or content provided by the Client remain the sole property of the Client. You grant Skygo AI a limited, non-exclusive license to use these materials solely for the purpose of delivering the agreed services.

Deliverables: Upon receipt of full payment, Skygo AI assigns to the Client all rights, title, and interest in the final deliverables as specified in the project agreement. This includes custom AI avatars, video content, and creative assets produced exclusively for the Client.

Skygo AI’s tools and processes: The underlying AI models, workflows, proprietary methodologies, tools, and processes used to create deliverables remain the exclusive intellectual property of Skygo AI and are not transferred under any circumstances.

Portfolio rights: Unless the Client expressly requests otherwise in writing before project commencement, Skygo AI reserves the right to showcase completed work in its portfolio, website, and marketing materials.

06 Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement, including but not limited to business strategies, product plans, client lists, pricing structures, and creative concepts.

• Confidential information shall not be disclosed to any third party without prior written consent
• This obligation survives the termination of the engagement for a period of 2 years
• Exceptions apply for information that is publicly available, independently developed, or required to be disclosed by law

Skygo AI treats all client project details with strict discretion. Our team members are bound by internal confidentiality agreements.

07 Acceptable Use

You agree not to use Skygo AI’s services or deliverables for any purpose that:

• Violates any applicable local, national, or international law or regulation
• Infringes the intellectual property rights of any third party
• Is fraudulent, deceptive, or misleading to consumers or the public
• Involves the creation of content that is defamatory, obscene, hateful, or discriminatory
• Impersonates a real person without their explicit consent
• Promotes illegal activities, violence, or content harmful to minors
• Involves unauthorized data collection, surveillance, or privacy violations

Skygo AI reserves the right to refuse or terminate any engagement if we reasonably determine that the intended use of our services violates these conditions. No refund will be issued in such cases where the Client has misrepresented the intended use.

08 Disclaimers

Skygo AI provides services on an “as-is” and “as-available” basis. While we strive for excellence in every project, we make no warranties, express or implied, regarding:

• Specific marketing performance outcomes, conversion rates, or return on investment
• Platform acceptance of AI-generated content (e.g., social media, advertising platforms)
• Uninterrupted availability of our website or digital tools
• Third-party services or platforms used in connection with our deliverables

AI-generated content is produced using advanced technology but may not always be perfect. Final review and approval rest with the Client before publication or distribution.

09 Limitation of Liability

To the fullest extent permitted by applicable law, Skygo AI shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use or inability to use our services
• Actions taken by third-party platforms in response to AI-generated content

10 Termination

Either party may terminate a project engagement by providing written notice. The following conditions apply:

• Client-initiated termination: Work completed up to the termination date will be invoiced and must be paid. The deposit is non-refundable.
• Skygo AI-initiated termination: In the event of client breach (e.g., non-payment, misuse), we reserve the right to terminate immediately. Outstanding work will still be invoiced for hours rendered.
• Force majeure: Neither party shall be liable for delays or failures caused by circumstances beyond their reasonable control.

Upon termination, each party shall return or destroy the other’s confidential materials. Provisions relating to confidentiality, intellectual property, and payment survive termination.

11 Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of Morocco, without regard to conflict of law principles. Any disputes arising from or in connection with these Terms shall first be resolved through good-faith negotiation between the parties.

If a dispute cannot be resolved through negotiation within 30 days, the parties agree to submit to the exclusive jurisdiction of the competent courts of Casablanca, Morocco, unless otherwise agreed in writing or required by applicable consumer protection laws in the Client’s jurisdiction.

12 Amendments

Skygo AI reserves the right to update or modify these Terms at any time. We will notify existing clients of material changes via email. For website visitors and new users, updated Terms take effect upon posting to this page.

The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our services following any change constitutes your acceptance of the revised Terms.

13 Contact Us

For any questions, clarifications, or concerns regarding these Terms and Conditions, please contact us: